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Terms & Conditions

The website is operated by Gudindia Pvt. Ltd, registered and with its offices located in Jammu and Kashmir and New Delhi . By using the Website, you accept and agree to be bound by these rules and regulations, as they may be updated from time to time and posted here without prior notice to you. You must therefore review them periodically. We are committed to protecting your privacy. Authorized employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers.

Payment Gateway:
"We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Card holder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time".

Order Policy:
As soon as an order is authorised for payment, you will receive e-mail confirmation for the same. This will indicate your order no, which you can refer later for checking the online status of your order.

Even if an order is confirmed, the price of the product might change if the supplier/publisher decides to change the MRP of the product. In such cases, Gudindia Online products shall not be liable and the customer will have to bear the difference in price. For Orders which have more than 10 product quantities, shipping charges might be applicable on case to case basis on the sole discretion of "Gudindia Online Products" management. In such cases, customers will be called and informed about the same. Orders that weight more than 8 kgs, delivery shall be made by Bus /Lorry service, where Customer will have to go to the Bus/Lorry depot and collect the parcel. Prior information of the same will be informed to the customer.

Your account:
Using the Website or certain sections of the Website require setting up a user account. If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you suspect that the security of your user account has been violated, please inform the Website administrator as soon as possible. Gudindia is not liable for any damage that may occur from the unauthorized use of your user account.

Bank Transfer, all major Credit/Debit Cards, are all acceptable methods of payment. For COD orders our customer care will call you for the confirmation of Order and items will be dispatched as soon as the confirmation is received from client. For COD Orders extra charge for shipping will be collected from the client depending upon the service courier provider. For rest orders, items will be shipped only after receiving confirmation from third party Payment Gateway provider.

Availability of the Website:
Gudindia reserves the right to terminate, change, suspend or discontinue, temporarily or permanently, any aspect of the Website, including the availability of any features of the site, at any time and without notice. You agree that shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Website (or any part thereof).

If you have questions regarding our Terms of Use, please contact us on [email protected]

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